Friday, December 20, 2013

MNsure announces new enrollment and payment deadlines

Minnesotans who want individual or family health care coverage beginning January 1, 2014, now have until December 31, 2013, to select a plan on, according to an agreement announced today by MNsure and Minnesota’s health plans.

Payments for this coverage must be received at MNsure or the health plan on or before January 10, 2014.

These new deadlines do not apply to small business customers.

“We are aware of the concerns many consumers have as we approach January 1, and we are taking critical steps to ensure that Minnesotans have comprehensive, affordable health coverage when they need it,” said MNsure interim Chief Executive Officer Scott Leitz. “We thank the health plans for working with us, and we remind consumers to make their plan selections and payments as soon as possible to guarantee their coverage is in place.”

Minnesotans who wait until the last days of December to purchase coverage will not have their identification cards and enrollment materials at the start of January, but medical care will be covered if they meet the new deadlines. In addition, it is important that consumers understand that if the January premium payment does not arrive by the close of business on January 10, 2014, medical tests and other care received between January 1 and January 10 will not be covered.

To help consumers during this busy time, the application and enrollment functions at are available between 6 AM and midnight every day. The Contact Center is open Monday through Friday from 7:30 AM to 8 PM and Saturday and Sunday from 9 AM to 4:30 PM. We also encourage consumers who need support to seek out the help of one of their local community assisters. The assister directory is available at

Minnesotans determined eligible for Medical Assistance or MinnesotaCare through December 31 will have coverage January 1, 2014. Minnesotans already determined eligible for Medical Assistance through MNsure do not need to take any further steps for health insurance coverage to begin January 1, 2014. Minnesotans already determined eligible for MinnesotaCare will get coverage January 1 even if they have not received a premium bill. MinnesotaCare enrollees should pay their premium bill as soon as they receive it.

Consumers with questions about their Medical Assistance or MinnesotaCare coverage can call their caseworkers or the Minnesota Department of Human Services Member Help Desk at 651-431-2670 or 1-800-657-3739.

Open enrollment runs through March 31, 2014. Minnesotans who miss the December 31, 2013, deadline may enroll in coverage that begins February 1, March 1 or April 1. In addition to enrolling on the MNsure website, consumers may also enroll through an insurance broker or by directly contacting the insurance company of their choice.

"Regardless of how you choose to enroll, the MNsure website is there to use as a reference to get information about plans and compare prices and benefits,” said Leitz. “Our goal is to make purchasing health insurance as easy as possible for consumers.”